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    Good Service Appreciation Corner

    Following another good experience with Shak and the X Centre, I was looking for a place to show appreciation for good service and didn't see one.

    I had an intermittent misfire start yesterday, so this morning I limp into the X Centre before heading off on my 100km commute, thinking I'll drop the car off and pick up a rental car and hopefully I'll be on my way to work soon enough.

    But no, I'm there for a whole hour, so I must have been p*&##@d off right? Wrong; in that hour my car was diagnosed, parts were replaced, checked, invoiced and I was on my way, in my own car! Furthermore Shak did his usual great job of keeping the waiting customers entertained, so I wasn't even bored.

    Just a lucky day? I don't think so; this is the second time they've done something similar. When they have needed to take the car for a while, they've always kept to or very close to the schedule and when there's a problem they keep in touch. To someone like me who needs to make alternative plans if my car is off the road, this kind of thing makes a huge difference.

    I know this isn't news for a lot of you, but "catching people doing things right" is one of my New Year's Resolutions, so I thought it was worth a mention.

    p.s. the bill was reasonable too (well sort of, in BMW terms, you know what I mean).

    #2
    WEll done Shak...
    sigpic

    2004 X5, HAMMAN - SOLD
    2006 Z4M - SOLD
    1967 SHELBY GT500CR - SOLD
    2001 Ferrari 550 Maranello - SOLD
    2001 Ferrari 456 MGTA - CURRENT
    2006 Hummer H3 -CURRENT
    2003 Citroen Saxo 1.1 - Special Mongol Rally 2012 - SOLD TO CHARITY
    1997 E36 M3 - PROJECT CAR
    2008 Ferrari 312 Scaglietti - CURRENT

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      #3
      good news :)

      well done shak & X!

      BMW history:
      07 Z4MC | 01 330ci | 99 Z3R | 93 325ic

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        #4
        yup they always do a a marvelous job.

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          #5
          fo shizzle...

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            #6
            I've gotten excellent service from X Service Centre as well. Marc has usually been my main point of contact, and they have always done a great job on my car, be it the Honda S2000, the Evo 8 MR or the Audi RS4.

            They've worked on stuff from respraying body panels to changing of brake pads, short shifter install, realignment of my front bumper (Al Nabooda screwed up), and my car will be going in to get some rim repair while I am out of town.

            Their prices have always been pretty fair, but they are prompt, polite and helpful, and I would recommend them without hesitation.

            2006 Sprint Blue Audi RS4 : photography by lifegauge : Revo flash by TAM

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              #7
              back for more:

              OK, so I'm not overly happy that I've been back to the X-Centre so soon, (I suppose that's what I get for doing over 200 fast kilometres every day) but at least its always a pleasure.

              I'm not going to get into the details, but I'll just say I popped in for another quickie yesterday (!) and the X-Centre / Shak combo excelled themselves once again. I'm no BMW fanboy, but knowing that service like this is available to make ownership relatively painless would definitely influence my choice of car next time round.

              I don't know if he's on here, but in case he is, thanks again Shak.

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                #8
                Shak is a member too (Shak"X") on these boards and Club....

                Even if it was a simple electric coils job, most shops would tell you to come back in the afternoon or tomorrow morning. I'd pay extra to have my car on the road in a couple of hours. Shak is very good at keeping you laughing!! hahaha, love his company..

                Well done guys @ X!

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                  #9
                  Id also like to thank Shak for the wonderful job that they did for my brother's 740iL, refurbishing the rims, painting the front and the rear bumper, dent removal and a complete polish.. The car looked as if it came off the dealer, my brother is very satisfied and appreciated their work, their price was reasonable too :)

                  :thanks2: Shak, you da man

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                    #10
                    I'll turn this thread into a sticky so all with good expereinces can share their feedback and recommendations here......

                    We want you to find what you want from the first go without the unneccessary tear, pain, sweat, and pocket holes

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                      #11
                      need address of x center

                      after looking at all these posts, it seems X center is really good for getting my e39 serviced...could anybody give me their address or contact number....Well i am from Abu Dhabi and not very comfortable with Dubai routes specially during these days where dubai seems more like construction-cranes town.:please:

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                        #12
                        or if someone knows any goot bmw specialists in abudhabi:msolved:

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                          #13
                          X Service Center is located on Sh Zayed Road
                          Contact # 04 - 3395033 (Contact Shakil)
                          Last edited by SSense; 26-04-2009, 12:45 AM.

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                            #14
                            Impressive..guess i should get my car checked over there after all! Thanks for sharing muppet!

                            Past Ride: E39 530i
                            Current Ride: E46 330i Hartge
                            Mods: Matt Black Front Grille | Hartge ECU Chip Tuning | Smoked Rear lights | M3 front bumper | M-Tech rear spoiler | Stett performance headers | Rear M-tech 1 bumper

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                              #15
                              I think i have a problem with my transmission...do you think they have the expertise to fix it...I know its a big job...

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